Contract Customers:

If you are already an existing monthly contract customer, please call us at: 925-808-3107, and press 1 if it is after hours to be directed to our after-hours emergency support. As a contract customer, your support hours are always included.

New Customers

We perform emergency PC repairs 24/7. Please call: 925-808-3107 to reach us in the office. If it is after hours, you will be directed to press 1 to go to our after-hours emergency support.

For non-contract customers, our emergency repair rates are as follows:

  • PC/Laptop failure evaluation: $49.95
  • Hourly Labor Rate for standard service during normal business hours: $159/hour
  • Expedited After-Hours Labor Rate: $225/hour
  • Replacement hardware costs will vary depending on the failure mode.